Terms & Conditions

Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce establishes the obligation of all information society service providers to have means that allow both service recipients and competent bodies to access certain information provided in this section electronically, permanently, easily, directly, and free of charge.

The purchase and its process will be governed by these "General Conditions", hereinafter referred to as General Conditions. The purchase of any of the products from mathildashoes.com implies acceptance of these General Conditions, acceptance of our Legal Notice, and acceptance of our Privacy Policy. The General Conditions bind the page owner and the buyer (Customer), granting them a series of rights and obligations from the moment the latter places and accepts an order through this page. They are mandatory and known by both parties, so their acceptance is essential to formalize an order. Therefore, the Customer must carefully read these Conditions.

SELLER: Matilde Palomino Fiestas, hereinafter, "mathildashoes.com", with VAT number 42.909.706G and address at C/Constantino 17, CP: 35002 Las Palmas de Gran Canaria- Las Palmas (Spain).

BUYER/CUSTOMER: The user who registers, providing their personal data voluntarily through the enabled purchase form, and those who, without registering, make a purchase on the website.

To make purchases on the website, it will not be necessary for the customer to register the first time as a portal user at www.mathildashoes.com, but the purchase of any product through this website implies full acceptance of these general purchase conditions, the Legal Notice, and our Privacy Policy. As a customer, you declare to be of legal age and have sufficient legal capacity to be bound by these General Purchase Conditions when contracting with mathildashoes.com. Notwithstanding the foregoing, you expressly and without exceptions accept that access to and use of the Web's virtual store takes place under your sole and exclusive responsibility.

Mathildashoes.com reserves the right to unilaterally modify, at any time and without prior notice, the presentation and configuration of the virtual store www.mathildashoes.com, as well as to temporarily or permanently suspend access to it. All the conditions detailed below are exclusively applicable to online purchases in the virtual store of www.mathildashoes.com.

Mathildashoes.com reserves the right to decide at any time which products it wants to offer to users through the Web, so it may update, change, or delete the content and elements of the website without prior notice whenever it deems it appropriate. Therefore, Matilde Palomino Fiestas - mathildashoes.com may at any time add new products to those already included on the website, understanding that such new products will be governed by the provisions of the General Conditions in force at that time.

Registration. To place an order, users may register. The information provided will be stored in the database of mathildashoes.com in order to facilitate their future purchases and other purposes set forth in the "Legal Notice" section. Individuals of legal age, with sufficient capacity to contract, who have validly registered in the corresponding section, may purchase our products. Users who wish to do so can make purchases without registration. The data to be entered in the form must be complete and truthful, with www.mathildashoes.com reserving the right to not admit or deregister those who fail to comply with this requirement. The safeguarding of the username and password is the sole responsibility of the user.

Product Availability. - Orders for products are subject to their availability. In this regard, if there are no items in stock, we reserve the right to provide you with information about alternative products that may be of interest to you. In the event of stock shortages, the website does not allow you to proceed with the purchase. However, in the hypothetical event of mistakenly concluding the purchase, mathildashoes.com reserves the right to cancel said order, informing the customer of the cancellation. If one or more requested products are not available, the website does not allow the purchase to proceed, in which case an email can be sent to contacto@mathildashoes.com to notify the interested party as soon as the demanded product is restocked.

Protection of Personal Data. - When a user provides us with their personal data, it will be included in our files in order to manage and address issues related to purchases, inquiries, suggestions, or complaints made to us. Such data will be processed in accordance with the current regulations on the protection of personal data at all times and in accordance with the privacy policy set forth on this website, which customer users must read before providing us with their data.

Terms of Use. - Properly registered users, as well as those who prefer not to save their data to expedite future purchases, may purchase from the www.mathildashoes.com website by the means and forms established. The registration and acceptance of these conditions imply agreement with the product, its characteristics, and its price. The customer may purchase through the website www.mathildashoes.com.

Price. - The price shown for each product on our website corresponds to the current price. The prices of our Mathildas include VAT and are expressed in Euros (€). Www.mathildashoes.com reserves the right to change prices without prior notice at any time, without affecting orders placed previously and formalized by us. In the event of a price change, ongoing orders will not be affected in any way.

Payment Methods. - The payment methods available are: Credit or debit card, bank transfer, and PayPal. In payments by credit or debit card, the charge will